Mazda of Crystal Lake
Sales: 815-455-4330
Service: 833-247-8921
Parts: 833-247-8922
360 North Illinois Route 31, Crystal Lake, IL 60014
Mazda of Crystal Lake Phone
Mazda of Crystal Lake Directions
Sales: 815-455-4330
Service: 833-247-8921
Parts: 833-247-8922
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WELCOME TO MAZDA OF CRYSTAL LAKE

Mazda of Crystal Lake

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Welcome to the Mazda of Crystal Lake website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used Mazda car, truck, or SUV you will find it here. We have helped many customers in or near Crystal Lake, Lake In The Hills, Algonquin, Huntley, Woodstock, McHenry, Barrington, Fox River Grove, Lake Geneva, Harvard, Fontana, Walworth, Fox Lake and Cary find the Mazda of their dreams!

We know that prospective customers are extremely well educated when researching their next vehicle. Mazda of Crystal Lake has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle.

As your local Mazda dealer, we have a huge selection of new and used vehicles from which to choose. Mazda of Crystal Lake online and offline customers enjoy vehicle specials every day. We offer Mazda service & parts, an online inventory, and outstanding financing options, making Mazda of Crystal Lake a preferred dealer serving Crystal Lake, Lake In The Hills, Algonquin, Huntley, Woodstock, McHenry, Barrington, Fox River Grove, Lake Geneva, Harvard, Fontana, Walworth, Fox Lake and Cary area Mazda buyers. Ready to set up a test drive? Visit our Barrington area Mazda dealership in Crystal Lake, IL today!

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Testimonials Read More

"Great, personable and professional"

BWS2019
DEALERRATER
11-5-2019
Full Star Full Star Full Star Full Star Full Star

Jordan helped me out and-- being someone in sales myself, for almost 15 years-- I can tell you confidently that he is a genuine service-first salesperson. He was professional and courteous and took time to consider my needs and budget in a way that balances out the...View More

Great, personable and professional

BWS2019
CARS
11-5-2019
Full Star Full Star Full Star Full Star Full Star

Jordan helped me out and-- being someone in sales myself, for almost 15 years-- I can tell you confidently that he is a genuine service-first salesperson. He was professional and courteous and took time to consider my needs and budget in a way that balances out the...View More

"New BMW X6 "

BMWGuy
DEALERRATER
10-9-2019
Full Star Full Star Full Star Full Star Full Star

This one was a hard one to find and Michelle and Leah and Dan worked hard to put me in this SAV. I had to have certain options and BMW of Crystal Lake had it so, I was in the area and came by to check it out but had to get back home. So once I got home I called back and we...View More

New BMW X6

BMWGuy
CARS
10-9-2019
Full Star Full Star Full Star Full Star Full Star

This one was a hard one to find and Michelle and Leah and Dan worked hard to put me in this SAV. I had to have certain options and BMW of Crystal Lake had it so, I was in the area and came by to check it out but had to get back home. So once I got home I called back and we...View More

"The sales team @ Mazda of Crystal Lake made my car buying..."

Lori
DEALERRATER
10-5-2019
Full Star Full Star Full Star Full Star Full Star

The sales team @ Mazda of Crystal Lake made my car buying process effortless. They were very communicative and understanding of my needs. I would definitely recommend them!

The sales team @ Mazda of Crystal Lake made my car buying...

Lori
CARS
10-5-2019
Full Star Full Star Full Star Full Star Full Star

The sales team @ Mazda of Crystal Lake made my car buying process effortless. They were very communicative and understanding of my needs. I would definitely recommend them!

TURNING AN UGLY SITUATION INTO A POSITIVE EXPERIENCE

Kate
CARS
10-4-2019
Full Star Full Star Full Star Full Star Empty Star

A week ago I was a very angry BMW owner. I had purchased two BMW's from Anderson in the past. I consider myself a BMW groupie because I have been driving BMW's since the 80's. I had faith that my 2007 X3 with 175,000 miles would go the distance to 300,000. This would not...View More

Super Low Pressure and Pleasant Buying Experience

luethm
CARS
10-3-2019
Full Star Full Star Full Star Full Star Full Star

We went into this dealership with some preliminary discussions via phone and Internet with Leah Ruscitti who was very helpful and informative, but our actual in-store dealings were with Bob Miller. Bob introduced himself as a very low pressure salesman and he lived up to...View More

"Super Low Pressure and Pleasant Buying Experience"

luethm
DEALERRATER
10-3-2019
Full Star Full Star Full Star Full Star Full Star

We went into this dealership with some preliminary discussions via phone and Internet with Leah Ruscitti who was very helpful and informative, but our actual in-store dealings were with Bob Miller. Bob introduced himself as a very low pressure salesman and he lived up to...View More

A great customer experience.

NPP
CARS
10-1-2019
Full Star Full Star Full Star Full Star Full Star

Michelle Canova went beyond the call of duty in providing the extra effort and her time to answer questions . She made the the purchase transaction very rewarding. She followed up with the sale and makes herself available to answer our questions about the vehicle both over...View More

"A great customer experience."

NPP
DEALERRATER
10-1-2019
Full Star Full Star Full Star Full Star Full Star

Michelle Canova went beyond the call of duty in providing the extra effort and her time to answer questions . She made the the purchase transaction very rewarding. She followed up with the sale and makes herself available to answer our questions about the vehicle both over...View More

Excellent Experience

Abby M.
CARS
9-30-2019
Full Star Full Star Full Star Full Star Full Star

Jordan was very informative. He really knew the product well and was able to answer all my questions. I did not go in looking to purchase a Mazda, but since he was so knowledgeable and helpful, I purchased this wonderful car. Excellent customer service skills! Thanks for...View More

"Excellent Experience"

Abby M.
DEALERRATER
9-30-2019
Full Star Full Star Full Star Full Star Full Star

Jordan was very informative. He really knew the product well and was able to answer all my questions. I did not go in looking to purchase a Mazda, but since he was so knowledgeable and helpful, I purchased this wonderful car. Excellent customer service skills! Thanks for...View More

Excellent service!!!

Andrew
CARS
9-26-2019
Full Star Full Star Full Star Full Star Full Star

Best car buying experience I have ever had! Bob and Derrick were fantastic! No pushy sales tactics just friendly service to fit your needs. They follow through on all promises

Excellent experience at the dealership

inethui
CARS
9-26-2019
Full Star Full Star Full Star Full Star Full Star

Ellen was so friendly and helpful for me to make decision on purchasing the BMW x5. I really enjoyed staying there and working with her.

"Excellent experience at the dealership"

inethui
DEALERRATER
9-26-2019
Full Star Full Star Full Star Full Star Full Star

Ellen was so friendly and helpful for me to make decision on purchasing the BMW x5. I really enjoyed staying there and working with her.

Outstanding Service and Follow Through! Best of the Best!

STC Beamer
CARS
9-25-2019
Full Star Full Star Full Star Full Star Full Star

This was the most pleasant experience I have ever had purchasing a vehicle. Bob Miller was outstanding to work with. A true Pro. Heather Lublink and Michelle Canova were outstanding to deal with. I left there with full knowledge of my new ride. These guys are unmatched in...View More

"Satisfying experience in working with Bob Miller."

Kalme
DEALERRATER
9-19-2019
Full Star Full Star Full Star Full Star Full Star

During my nine month search for my next car I visited with not only 3-other local Mazda dealers but also, looked at every major auto manufacture so to compare to the 2019 Mazda 3 (including a visit to Chicago 2019 Auto Show). My final choice was primarily based on best...View More

Good service, knowledgeable salesman

JP
CARS
9-19-2019
Full Star Full Star Full Star Full Star Empty Star

Bob Miller was very accommodating and courteous. Took time to go over the entire interior of the car and dashboard with me. I gave them 4 stars because I have limited experience with them at this time.

Satisfying experience in working with Bob Miller.

Kalme
CARS
9-19-2019
Full Star Full Star Full Star Full Star Full Star

During my nine month search for my next car I visited with not only 3-other local Mazda dealers but also, looked at every major auto manufacture so to compare to the 2019 Mazda 3 (including a visit to Chicago 2019 Auto Show). My final choice was primarily based on best...View More

Best car searching experience

happydriver
CARS
9-10-2019
Full Star Full Star Full Star Full Star Full Star

Bob Miller and his colleague's work impressed us. Researching, testing, and negotiating for a new car has always been intimidating a task for me, especially the chats with dealers who know everything and have seen it all. Being able to search on our own pace, to obtain...View More

Great buy - BMW X5

AaronBMWX5
CARS
9-10-2019
Full Star Full Star Full Star Full Star Full Star

Michelle and the team at BMW Crystal Lake we're awesome to work with. I recommend everyone go see Michelle if you want the best car buying experience you've ever had. I purchased from out of state and they expedited my visit so I could get back on the road, and made sure I...View More

"Great buy - BMW X5"

AaronBMWX5
DEALERRATER
9-10-2019
Full Star Full Star Full Star Full Star Full Star

Michelle and the team at BMW Crystal Lake we’re awesome to work with. I recommend everyone go see Michelle if you want the best car buying experience you’ve ever had. I purchased from out of state and they expedited my visit so I could get back on the road, and made...View More

The Place yo buy your car

Bimmer
CARS
9-7-2019
Full Star Full Star Full Star Full Star Full Star

The employees at this dealership were very courteous and friendly. All of my questions seem to be answered very honestly. The car I purchased was use however the service department did a excellent job preparing the car for sale. It was clean and looked almost new. I was...View More

"The Place yo buy your car"

Bimmer
DEALERRATER
9-7-2019
Full Star Full Star Full Star Full Star Full Star

The employees at this dealership were very courteous and friendly. All of my questions seem to be answered very honestly. The car I purchased was use however the service department did a excellent job preparing the car for sale. It was clean and looked almost new. I was...View More

"Michelle Canova - Atypical Cars Sales Representative"

BMWX3Luxury
DEALERRATER
9-5-2019
Full Star Full Star Full Star Full Star Full Star

Excellent experience working with Michelle. She is not the typical pushy car sales rep, she is attentive, patient, and genuinely interested in you. Kudos Michelle!

"Great friendly service and follow-up. "

Scott
DEALERRATER
9-5-2019
Full Star Full Star Full Star Full Star Full Star

Ellen was great to work with. She had great follow-up with questions and made purchasing my vehicle from BMW of Crystal Lake a pleasure.

Michelle Canova - Atypical Cars Sales Representative

BMWX3Luxury
CARS
9-5-2019
Full Star Full Star Full Star Full Star Full Star

Excellent experience working with Michelle. She is not the typical pushy car sales rep, she is attentive, patient, and genuinely interested in you. Kudos Michelle!

Easy, No-Hassle Car-Buying Experience

Alex
CARS
9-5-2019
Full Star Full Star Full Star Full Star Full Star

This was my first Mazda car-buying experience and it was overall very enjoyable. Excellent experience working with the staff of Anderson Crystal Lake - I did all of my initial inquiries and negotiation via email. The internet sales department (Leah, Alexandria) were...View More

Bob's great! Management is nothing special.

CarEnthusiast4Life
CARS
9-5-2019
Full Star Full Star Full Star Full Star Empty Star

Bob sold me my 2020 X5 M50i and was very easy to work with and got me the answers I needed quickly. Would definitely work with Bob again! Management on the other hand made sure to bend me over for everything they could on my perfect condition trade in even after they had...View More

Great friendly service and follow-up.

Scott
CARS
9-5-2019
Full Star Full Star Full Star Full Star Full Star

Ellen was great to work with. She had great follow-up with questions and made purchasing my vehicle from BMW of Crystal Lake a pleasure.

"Easy, No-Hassle Car-Buying Experience"

Alex
DEALERRATER
9-5-2019
Full Star Full Star Full Star Full Star Full Star

This was my first Mazda car-buying experience and it was overall very enjoyable. Excellent experience working with the staff of Anderson Crystal Lake - I did all of my initial inquiries and negotiation via email. The internet sales department (Leah, Alexandria) were...View More

Awesome Car Buying Experience

mjm2062
CARS
9-3-2019
Full Star Full Star Full Star Full Star Full Star

Although this was my first Mazda purchase experience my fiancee recommended BMW and Mazda of Crystal Lake to me. She had bought two cars from them and they have not disappointed. Knowledgeable, courteous treatment all thru the car buying process.

"Awesome Car Buying Experience "

mjm2062
DEALERRATER
9-3-2019
Full Star Full Star Full Star Full Star Full Star

Although this was my first Mazda purchase experience my fiancée recommended BMW and Mazda of Crystal Lake to me. She had bought two cars from them and they have not disappointed. Knowledgeable, courteous treatment all thru the car buying process.

Great experience

Jinius
CARS
9-2-2019
Full Star Full Star Full Star Full Star Full Star

I returned my BMW 5 Series here at end of lease, and leased an X5. The price is lower than that of two other BMW dealerships. Derek and Heather treated me really well, and the whole process, both return of my old BMW and lease of my new C5, went on really smoothly and...View More

Love my car

studlybmecoop
CARS
8-31-2019
Full Star Full Star Full Star Full Star Full Star

Bob Miller was very responsive and easy to work with. I had some problems getting documentation from the dealer but he helped me for weeks after the sale to make sure everything was right. Thanks!

"Great buying experience"

Celloman
DEALERRATER
8-28-2019
Full Star Full Star Full Star Full Star Full Star

This is an outstanding dealership that will make you feel like family. The sales department will work with you on your purchase. The service department goes above and beyond to help you out

Easy car buying

nk815
CARS
8-27-2019
Full Star Full Star Full Star Full Star Full Star

I had only planned on test driving a CX-9, but it get right so I went with it. Bob was not at all pushy and made the long process of buying easy. I got a lot of creepy car salesman vibes at a lot of the other dealerships we went to. This was not one of them.

"Easy car buying"

nk815
DEALERRATER
8-27-2019
Full Star Full Star Full Star Full Star Full Star

I had only planned on test driving a CX-9, but it get right so I went with it. Bob was not at all pushy and made the long process of buying easy. I got a lot of creepy car salesman vibes at a lot of the other dealerships we went to. This was not one of them.

Pleasant experience and Easy transaction

Sak
CARS
8-26-2019
Full Star Full Star Full Star Full Star Full Star

Nice staff, easy transaction from start to finish. Over my lifetime in buying cars in the luxury market this was probably the most painless experience.

Great buying experience

Celloman
CARS
8-26-2019
Full Star Full Star Full Star Full Star Full Star

This is an outstanding dealership that will make you feel like family. The sales department will work with you on your purchase. The service department goes above and beyond to help you out

"Excellent follow-up, no pressure, very informative."

TheBlackPope
DEALERRATER
8-25-2019
Full Star Full Star Full Star Full Star Full Star

Bob Miller was very sincere, informative and patient. No pressure. No hassle. Heather assisted several times in coaching and tutoring me through the operative details of the car. Both actually followed up with me after the purchase.

Excellent follow-up, no pressure, very informative.

TheBlackPope
CARS
8-25-2019
Full Star Full Star Full Star Full Star Full Star

Bob Miller was very sincere, informative and patient. No pressure. No hassle. Heather assisted several times in coaching and tutoring me through the operative details of the car. Both actually followed up with me after the purchase.

Very relaxed/enjoyable experience!

Kpiller
CARS
8-23-2019
Full Star Full Star Full Star Full Star Full Star

Jordan make the car buying experience enjoyable from the beginning! He greeted us immediately and asked how he could help. He was not pushy. Very knowledgeable about the cars - happy to answer any questions, and if he didn't know he found the answer. He was even so nice as...View More

"Very relaxed/enjoyable experience! "

Kpiller
DEALERRATER
8-23-2019
Full Star Full Star Full Star Full Star Full Star

Jordan make the car buying experience enjoyable from the beginning! He greeted us immediately and asked how he could help. He was not pushy. Very knowledgeable about the cars - happy to answer any questions, and if he didn’t know he found the answer. He was even so nice...View More

"Outstanding experience!"

Cisneros
DEALERRATER
8-21-2019
Full Star Full Star Full Star Full Star Full Star

My wife and I had the best and most outstanding experience ever. We love our new Mazda6. Heather was amazing to work with and made the experience super fun and enjoyable. Thank you Mazda of Crystal Lake! 10 star!

Our Location

Mazda of Crystal Lake
360 North Illinois Route 31
Crystal Lake, IL 60014

Sales: 815-455-4330
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Sales Hours

Monday9:00 am - 9:00 pm
Tuesday9:00 am - 9:00 pm
Wednesday9:00 am - 9:00 pm
Thursday9:00 am - 9:00 pm
Friday9:00 am - 7:00 pm
Saturday9:00 am - 6:00 pm
SundayClosed

Service Hours

Monday7:00 am - 6:00 pm
Tuesday7:00 am - 6:00 pm
Wednesday7:00 am - 6:00 pm
Thursday7:00 am - 6:00 pm
Friday7:00 am - 6:00 pm
Saturday8:00 am - 4:00 pm
SundayClosed

Parts Hours

Monday7:00 am - 6:00 pm
Tuesday7:00 am - 6:00 pm
Wednesday7:00 am - 6:00 pm
Thursday7:00 am - 6:00 pm
Friday7:00 am - 6:00 pm
Saturday8:00 am - 4:00 pm
SundayClosed
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Meet Our Management Staff

General Manager DAN  BRZOZOWSKI
X
You can reach Dan at 815-455-4330
General Manager
DAN BRZOZOWSKI
Business Manager RICH  SPEARS
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You can reach Rich at 815-455-4330
Rich Spears
Business Manager
RICH SPEARS
Used Car Manager Nick Faciano
X
We'll buy your car even if you don't buy from us! You can reach Nick at 815-455-4330 If he's not in the dealership that means he's out finding quality used cars for our customers - leave a message and he will get back to you as soon as possible.
Used Car Manager
Nick Faciano
Sales Manager Jim Ballard
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You can reach Jim at 815-455-4330
Jim Ballard
Sales Manager
Jim Ballard

Meet Our Internet / BDC Staff

Internet / BDC Manager LEAH  SMALLEY
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  • 779.994.4403
  • 815.526.3807
Leah Ruscitti-Smalley
Internet / BDC Manager
LEAH SMALLEY
Internet Coordinator COLLEEN  HANCOCK
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You can reach Colleen at 815-455-4330
Colleen  Hancock
Internet Coordinator
COLLEEN HANCOCK
Internet Coordinator ALEXANDRA  SILVA
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You can reach Alex at 815-455-4330
Alexandra Silva
Internet Coordinator
ALEXANDRA SILVA

Meet Our Sales Staff

Sales Team James Orton
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You can reach James at 815-455-4330
James  Orton
Sales Team
James Orton
Sales Team Bob Miller
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You can reach Bob at 815-455-4330
Bob Miller
Sales Team
Bob Miller
Sales Team Gale Ekern
X
You can reach Gale at 815-455-4330
Gale Ekern
Sales Team
Gale Ekern
Sales Team Jordan Acevedo
X
You can reach Jordan at 815-455-4330
Jordan  Acevedo
Sales Team
Jordan Acevedo
Sales Team Tyler McMillin
X
You can reach Tyler at 815-455-4330
Tyler McMillin
Sales Team
Tyler McMillin
Sales Team Ethan Vange
X
You can reach Ethan at 833-819-2070
Ethan Vange
Sales Team
Ethan Vange
Sales Team Melissa Martens
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Melissa Martens
Sales Team
Melissa Martens

Meet Our Service Staff

Service Manager Derek Cogdill
X
You can reach Derek at 815-455-4330
Service Manager
Derek Cogdill
Service Advisor Ed Rubio
X
You can reach Ed at 815-455-4330
Service Advisor
Ed Rubio
Service Advisor Rob Jacobus
X
You can reach Rob at 815-455-4330
Service Advisor
Rob Jacobus
Service Advisor John Brown
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You can reach Rob at 815-455-4330
Service Advisor
John Brown
Service Scheduler Katie Spencer
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Call Katie at 815-455-4330
Service Scheduler
Katie Spencer
Service Assistant Laura Waclaw
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Service Assistant
Laura Waclaw

Meet Our Parts Staff

Parts Manager DALE  SCHURING
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8154554330
Parts Manager
DALE SCHURING
Counter Parts JEFF  SIKORSKI
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8154554330
Counter Parts
JEFF SIKORSKI
Counter Parts LUCAS  DAVIS
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8154554330
Counter Parts
LUCAS DAVIS

Meet Our Office Staff

Receptionist / Cashier Michelle Sisto
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Receptionist / Cashier
Michelle Sisto

Contact Information