Mazda of Crystal Lake
Sales: 815-455-4330
Service: 833-247-8921
Parts: 833-247-8922
360 North Illinois Route 31, Crystal Lake, IL 60014
Mazda of Crystal Lake Phone
Mazda of Crystal Lake Directions
Sales: 815-455-4330
Service: 833-247-8921
Parts: 833-247-8922
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WELCOME TO MAZDA OF CRYSTAL LAKE

New 2019 Mazda CX-5 Touring in Crystal Lake, IL

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Installed Options

All-Weather Floor Mats
$125

expand/collapse
Touring Preferred Equipment Package
$1375

Includes auto-dimming rearview mirror with Homelink, Bose 10 speaker audio system with Centerpoint 2 and AudioPilot 2, power sliding-glass moonroof with one-touch-open feature and interior sunshade, and rear power liftgate with programmable height adjustment.

Additional Vehicle Information

Internet Special!
MSRP
$30,560
Customer CashExp: 01/06/2020
- $500
Customer CashExp: 01/06/2020
- $1,000
Anderson Price
$28,560
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Vehicle Details

Mileage 7
Trim Touring
Stock # 42287
VIN JM3KFBCM7K0625071
Exterior Color Deep Crystal Blue Mica
Interior Color Black
Gas Mileage City:24 Hwy:30
Doors 4
Passengers 5
Engine Regular Unleaded I-4 2.5 L/152
Transmission 6-Speed Automatic w/OD
Drivetrain AWD

Description

Click or call (815) 455-4330 to schedule your Mazda test-drive! We will provide you with a no-hassle no-pressure experience. Get free service pick-up and drop-off, free car washes for as long as you own your vehicle and service loaner cars are available. All sales staff are certified in...
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Currently Viewing

2019 Mazda CX-5 Touring

New 2019 Mazda CX-5 Touring

Mileage: 7

MSRP
$30,560
Customer CashExp: 01/06/2020
- $500
Customer CashExp: 01/06/2020
- $1,000
Anderson Price
$28,560

Available Incentives

Special APR *On Approved Credit

Details:
0.9% APR for up to 60 MONTHS PLUS 90 DAY DEFERMENT PROGRAM
0.9% APR ONLY FOR WELL QUALIFIED BUYERS WHEN FINANCED A NEW 2019 CX-5 VEHICLE (EXCLUDE CX-5 DIESEL) THROUGH PARTICIPATING LENDER; NOT ALL BUYERS WILL QUALIFY. AMOUNT OF DOWN PAYMENT AND OTHER FACTORS MAY AFFECT QUALIFICATION. 60 MONTHS AT $17.05 PER MONTH PER $1,000 FINANCED WITH $0 DOWN AT PARTICIPATING DEALER. Loan origination fees may apply. Must take new retail delivery from dealer stock by 1/6/2020. Residency restrictions may apply. See dealer for complete details.

A 90-Day Payment Deferment Program for customers to defer their first payment on any new 2019 Mazda CX-5 vehicles, for up to 90 days from the contract date on subvented or standard retail contracts with a maximum term of 60 months.
See Less - Expires: 01-08-2020

Mazda Cash *On Approved Credit

Details:
$1,500 CUSTOMER CASH FOR SPORT, TOURING AND GRAND TOURING OR $1,000 CUSTOMER CASH FOR GRAND TOURING RESERVE AND SIGNATURE
See More + Expires: 01-08-2020

* While we check with car manufacturers and other sources to confirm the accuracy and completeness of the data contained in this chart, we make no guarantees or warranties, either expressed or implied, with respect to the data in this report. Although we make every attempt to keep this chart up to date, all incentive information is subject to change without notice.

Special Offers

90-DAY DEFERMENT PROGRAM FOR CONTRACTS UP TO 60 MONTHS! *On Approved Credit

Details:
A 90-Day Payment Deferment Program for customers to defer their first payment on any new 2019 and 2020 Mazda vehicles, for up to 90 days from the contract date on subvented or standard retail contracts with a maximum term of 60 months.
Deferred payments for 90 days on new 2019 and 2020 Mazda vehicles with approved credit through participating lender for a term up to 60 months. Maximum financed amount at $50,000. Amount financed can?t exceed 75% of applicant?s gross annual income. Loan origination fees may apply. Interest, if applicable, accrues from contract date. Payment deferral not available in PA or where prohibited by law. Deferred payments available on purchased vehicles only. Restrictions may apply. Must take new retail delivery from dealer stock by 1/6/2020. See participating dealer for complete details. Expires: 1/6/2020.
See Less - Expires: 01-08-2020

$750 MAZDA LOYALTY REWARD PROGRAM! *On Approved Credit

Details:
Current Mazda Owners can get a Loyalty Reward towards the purchase or lease of a new Mazda vehicle:

$750 Mazda Loyalty Reward towards a new 2018, 2019 (including 30th anniversary MX5/MX-RF) or 2020 Mazda
See More + Expires: 01-08-2020

$500 MAZDA3 TO MAZDA6 UPGRADE BONUS PROGRAM! *On Approved Credit

Details:
Current Mazda3 Owners can get an exclusive upgrade reward towards the purchase or lease of a new Mazda6 vehicle:

$500 Mazda Loyalty Reward towards a new 2019 or 2020 Mazda6.
See More + Expires: 01-08-2020

$500 MAZDA CX-5 TO MAZDA CX-9 UPGRADE BONUS PROGRAM! *On Approved Credit

Details:
Current Mazda CX-5 Owners can get an exclusive upgrade reward towards the purchase or lease of a new Mazda CX-9 vehicle:

$500 Mazda Loyalty Reward towards a new 2019 or 2020 Mazda CX-9.
See More + Expires: 01-08-2020

$1,000 MAZDA LEASE PULL AHEAD OFFER! *On Approved Credit

Details:
Current Mazda lease customers receive coverage up to $1,000 of Early Termination Liability when purchase or lease a new 2019MY or 2020MY Mazda vehicle (exclude Mazda CX-5 Signature Skyactiv-D and Mazda MX-5/MX-RF 30th Anniversary Edition)
See More + Expires: 01-08-2020

$500 MAZDA MILITARY APPRECIATION BONUS CASH!
*On Approved Credit

Details:
Military (including disabled veteran, spouse and children) can get $500 Bonus Cash towards the purchase or lease of a new Mazda vehicle:

$500 Bonus Cash towards a new 2018, 2019 (including 30th anniversary MX5/MX-RF) or 2020 Mazda.
See More + Expires: 01-08-2020

* While we check with car manufacturers and other sources to confirm the accuracy and completeness of the data contained in this chart, we make no guarantees or warranties, either expressed or implied, with respect to the data in this report. Although we make every attempt to keep this chart up to date, all incentive information is subject to change without notice.

Awards

Award
10Best Trucks and SUVs (2019 Model)
- Car And Driver

Award
Automotive Excellence Award: Crossover of the Year (2019 Model)
- Popular Mechanics

Award
Best Buy: Compact Crossover/SUVs (2019 Model)
- Consumer Guide Automotive

Award
Best Car Brand (2019 Model)
- US News

Award
Best Crossover SUV (2019 Model)
- Good Housekeeping

Award
Best SUVs for the Money: Finalist (2019 Model)
- US News

Award
Brand Image Awards: Best Performance Brand (2019 Model)
- Kelley Blue Book

Award
Editors Choice Awards: SUVs and Crossovers (2019 Model)
- Car And Driver

Crash-Test Ratings

2019 Mazda CX-5 SUV AWD

Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Overall
Full StarFull StarFull StarFull StarFull Star
Front Crash Driver
Full StarFull StarFull StarFull StarFull Star
Front Crash Passenger
Full StarFull StarFull StarFull StarFull Star
Side Crash Overall
Full StarFull StarFull StarFull StarFull Star
Side Barrier Overall
N/A
Side Barrier Driver
Full StarFull StarFull StarFull StarFull Star
Side Barrier Passenger
Full StarFull StarFull StarFull StarFull Star
Side Pole Driver
Full StarFull StarFull StarFull StarFull Star
Side Combined Front
N/A
Side Combined Rear
Full StarFull StarFull StarFull StarFull Star
Rollover
Full StarFull StarFull StarFull StarEmpty Star

Green Score

EPA Green Score ( California LEV-III SULEV30 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
7
1
7
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
5
1
5
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

EPA Green Score ( Federal Tier 3 Bin 30 ?
EPA and California-required standards. The names refer to tables of numerical limits for the various air pollutants allowed by the standards.
)

Fuel Type Gasoline
Air Pollution Score ?
The Air Pollution Score is based on the government emission standards for which the vehicle was certified to comply with and reflects vehicle tailpipe emissions that contribute to local and regional air pollution, creating problems such as haze, and health issues.
7
1
7
10
Greenhouse Gas Score ?
This score reflects fuel emissions of carbon dioxide (CO2) and other greenhouse gases.
5
1
5
10
Smartway ?
SmartWay is a designation earned by those vehicles that have combined Air Pollution and Greenhouse Gas Scores that place them in the top tier (approximately the top 20%) of environmental performers. SmartWay Elite is reserved for the best of the best.
N/A

Testimonials

"Purchased a used car"

Steve
DEALERRATER
12-14-2019
Full Star Full Star Full Star Full Star Full Star

Many thanks to James Orton who made my buying experience a pleasurable one.He went over a above to make sure everything went smoothly.I would recommend him to anyone.

Very kind staff and attention to detail. Very happy with...

hansmast
CARS
12-12-2019
Full Star Full Star Full Star Full Star Full Star

Very kind staff and attention to detail. Very happy with my new car purchase. Bob was a great help during the sales process.Thank you BMW.

"We were extremely pleased with our car purchasing..."

Don Roulo
DEALERRATER
12-10-2019
Full Star Full Star Full Star Full Star Full Star

We were extremely pleased with our car purchasing experience. Bob Miller, our client advisor, was terrific to work with, as was the management and business staff. We would certainly recommend Anderson to others.

We were extremely pleased with our car purchasing...

Don Roulo
CARS
12-10-2019
Full Star Full Star Full Star Full Star Full Star

We were extremely pleased with our car purchasing experience. Bob Miller, our client advisor, was terrific to work with, as was the management and business staff. We would certainly recommend Anderson to others.

"Thank you, Bob Miller, for all the attention, support,..."

stephhayek
DEALERRATER
12-9-2019
Full Star Full Star Full Star Full Star Full Star

Thank you, Bob Miller, for all the attention, support, and patience answering all my questions and concerns. As a first time "new" car buyer, I had much to ask especially about what I'd planned to trade in and what I could manage financially. I also appreciated the friendly staff that I also spoke with while there on several occasions.

Thank you, Bob Miller, for all the attention, support,...

stephhayek
CARS
12-8-2019
Full Star Full Star Full Star Full Star Empty Star

Thank you, Bob Miller, for all the attention, support, and patience answering all my questions and concerns. As a first time "new" car buyer, I had much to ask especially about what I'd planned to trade in and what I could manage financially. I also appreciated the friendly staff that I also spoke with while there on several occasions.

"Overall very pleasant, respectful staff. "

lucas
DEALERRATER
12-7-2019
Full Star Full Star Full Star Full Star Full Star

Jordan knows his product, and is a "car guy". Approaches his sales role in which I do. Facilitate the customer buying something from me, instead of trying to sell them something.

Overall very pleasant, respectful staff.

lucas
CARS
12-7-2019
Full Star Full Star Full Star Full Star Full Star

Jordan knows his product, and is a "car guy". Approaches his sales role in which I do. Facilitate the customer buying something from me, instead of trying to sell them something.

Excellent, best buying experience I've had. They answered...

Nay1562
CARS
12-6-2019
Full Star Full Star Full Star Full Star Full Star

Excellent, best buying experience I've had. They answered all my questions, even bringing in a service rep to answer questions about common mechanical issues.

"My husband and I just happened to stop here after an..."

JCombs
DEALERRATER
12-4-2019
Full Star Full Star Full Star Full Star Full Star

My husband and I just happened to stop here after an unpleasant experience at another nearby dealer. We met with James who was so nice and was very aware of the time constraint we were on. We were able to come to an agreement on a fair price for the vehicle pretty easily without the typical nonsense you experience with most dealerships. James answered all of our questions and gave us the time we needed to decide, he was not pushy at all. When we went back to officially purchase and pick up the vehicle, it was a quick, painless process. James was even kind enough to call me the next morning to ask how everything was going and see if I had any questions about the new car. It was our best car buying experience yet, would definitely recommend them!

My husband and I just happened to stop here after an...

JCombs
CARS
12-1-2019
Full Star Full Star Full Star Full Star Full Star

My husband and I just happened to stop here after an unpleasant experience at another nearby dealer. We met with James who was so nice and was very aware of the time constraint we were on. We were able to come to an agreement on a fair price for the vehicle pretty easily without the typical nonsense you experience with most dealerships. James answered all of our questions and gave us the time we needed to decide, he was not pushy at all. When we went back to officially purchase and pick up the vehicle, it was a quick, painless process. James was even kind enough to call me the next morning to ask how everything was going and see if I had any questions about the new car. It was our best car buying experience yet, would definitely recommend them!

"We just purchased a new Mazda CX-9 from Anderson Mazda...."

Ttripspainting
DEALERRATER
11-29-2019
Full Star Full Star Full Star Full Star Full Star

We just purchased a new Mazda CX-9 from Anderson Mazda. We worked with Bob and had a remarkable experience! There were no high pressure sales tactics which my husband and I appreciated a great deal! Bob was very knowledgeable and A great guy!

"Ethan was terrific working with us to get us a great deal..."

wilhelm.a.m
DEALERRATER
11-29-2019
Full Star Full Star Full Star Full Star Full Star

Ethan was terrific working with us to get us a great deal on our Cx9 lease. This is the fifth vehicle our family has purchased or leased from Anderson.

Ethan was terrific working with us to get us a great deal...

wilhelm.a.m
CARS
11-29-2019
Full Star Full Star Full Star Full Star Full Star

Ethan was terrific working with us to get us a great deal on our Cx9 lease. This is the fifth vehicle our family has purchased or leased from Anderson.

We just purchased a new Mazda CX-9 from Anderson Mazda....

Ttripspainting
CARS
11-29-2019
Full Star Full Star Full Star Full Star Full Star

We just purchased a new Mazda CX-9 from Anderson Mazda. We worked with Bob and had a remarkable experience! There were no high pressure sales tactics which my husband and I appreciated a great deal! Bob was very knowledgeable and A great guy!

Pleasant Buying Experience

Ken L
CARS
11-28-2019
Full Star Full Star Full Star Full Star Full Star

My buying experience was very good. Working with Bob Miller and the Sales Management team was extremely comfortable and painless. This was the 2nd Mazda vehicle we purchased from this dealership and it won't be our last. The service team at Anderson is also real solid. Overall, we have been very pleased with all aspects of this dealership!

BMW of Crystal Lake sets the standard of exceptional service

RCROSS428
CARS
11-28-2019
Full Star Full Star Full Star Full Star Full Star

I have purchased three BMW's over the past 15 years from BMW of Crystal Lake. Their professionalism and friendly service set the standard for other dealerships to achieve. The entire staff from the Client Advisor, Internet Coordinator, Sales Manager, and the BWM Genius Representative were extremely friendly with a no pressure sale. Combine all of this with an outstanding Service Department you can't go wrong. I highly recommend BMW of Crystal Lake.

"Pleasant Buying Experience"

Ken L
DEALERRATER
11-28-2019
Full Star Full Star Full Star Full Star Full Star

My buying experience was very good. Working with Bob Miller and the Sales Management team was extremely comfortable and painless. This was the 2nd Mazda vehicle we purchased from this dealership and it won't be our last. The service team at Anderson is also real solid. Overall, we have been very pleased with all aspects of this dealership!

"These guys are unreal! Rob (service advisor) and Ersom..."

J Santos
DEALERRATER
11-27-2019
Full Star Full Star Full Star Full Star Full Star

These guys are unreal! Rob (service advisor) and Ersom (technician) did what my other Mazda dealer wouldn’t. I came in with car rattle issues on my brand new Mazda 3 2019. I took the car back to Mazda of Evanston 4 times to get the problem solved and nothing. They claimed they couldn’t duplicate the problem 4 times despite me showing it to them, and sent me on my way. I had enough and drove an hour to Crystal Lake to give these guys a try because I had heard good reviews. Rob and Ersom went above and beyond to make sure my problem was fixed. Ersom foam insulated virtually the entire car, tested each speaker individually, put all my components back together properly (something that Evanston failed to do twice), cleaned the interior of the car (Evanston left two massive smudges on my white leather interior once), filled my tank and cleaned the whole interior and exterior. Rob kept me in the loop the whole time, texting me updates over the course of the two weeks they had the car. NIGHT AND DAY is all I gotta day. Car sounds great too but I’m more impressed with the customer service! I know crystal lake is a hike from the north shore but xxxx it was worth it! Thanks Rob and Ersom!

Julio S.
Julio S.
YELP
11-27-2019
Full Star Full Star Full Star Full Star Full Star

These guys are unreal! Rob (service advisor) and Ersom (technician) did what other Mazda dealers wouldn't. I came in with car rattle issues on my brand new Mazda 3 2019. I took the car back to Mazda of Evanston 4 times to get the problem solved and nothing. They claimed they couldn't duplicate the problem 4 times and sent me on my way. I had enough and drove an hour to Crystal Lake to give these guys a try. Rob and Ersom went above and beyond to make sure my problem was fixed. They foam insulated virtually the entire car, tested each speaker individually, put all my components back together properly (something that Evanston failed to do twice), cleaned the interior of the car (Evanston left two massive smudges on my white leather interior once), filled my tank and cleaned the whole interior and exterior. NIGHT AND DAY is all I gotta day. Car sounds great too but I'm more impressed with the customer service! I know crystal lake is a hike from the north shore but damn it was worth it! Thanks Rob and Ersom!

These guys are unreal! Rob (service advisor) and Ersom...

J Santos
CARS
11-27-2019
Full Star Full Star Full Star Full Star Full Star

These guys are unreal! Rob (service advisor) and Ersom (technician) did what my other Mazda dealer wouldn't. I came in with car rattle issues on my brand new Mazda 3 2019. I took the car back to Mazda of Evanston 4 times to get the problem solved and nothing. They claimed they couldn't duplicate the problem 4 times despite me showing it to them, and sent me on my way. I had enough and drove an hour to Crystal Lake to give these guys a try because I had heard good reviews. Rob and Ersom went above and beyond to make sure my problem was fixed. Ersom foam insulated virtually the entire car, tested each speaker individually, put all my components back together properly (something that Evanston failed to do twice), cleaned the interior of the car (Evanston left two massive smudges on my white leather interior once), filled my tank and cleaned the whole interior and exterior. Rob kept me in the loop the whole time, texting me updates over the course of the two weeks they had the car. NIGHT AND DAY is all I gotta day. Car sounds great too but I'm more impressed with the customer service! I know crystal lake is a hike from the north shore but xxxx it was worth it! Thanks Rob and Ersom!

"Great & Kind Service"

J Curto
DEALERRATER
11-26-2019
Full Star Full Star Full Star Full Star Full Star

"Kind" is not a word you often hear with regard to automotive service, but the folks at Anderson BMW are just kind... nice people who listen, solve problems and communicate effectively. Oh, and they do a great job with the car, too!

Great & Kind Service

J Curto
CARS
11-26-2019
Full Star Full Star Full Star Full Star Full Star

"Kind" is not a word you often hear with regard to automotive service, but the folks at Anderson BMW are just kind... nice people who listen, solve problems and communicate effectively. Oh, and they do a great job with the car, too!

Got a great car at a great price but it took forever....

Stew
CARS
11-25-2019
Full Star Full Star Full Star Empty Star Empty Star

Got a great car at a great price but it took forever. They were nice, friendly but very slow and a little disorganized. It was almost two hours before I actually got to see the car that I drove 80 miles to come see. And when my offer and financing was approved, it was almost another two hours until I met with the business manager. There was also a discount that I was lead to believe would be applied in full but was then reduced by half until I objected. Not the best buying experience.

"Comfortable Low-Pressure Experience"

teekay
DEALERRATER
11-19-2019
Full Star Full Star Full Star Full Star Empty Star

Highly recommend our salesperson, Jordan Acevedo. He went out of his way to make the car buying event a good experience. Can't say the same for the experience I had with the Internet people.

Comfortable Low-Pressure Experience

teekay
CARS
11-18-2019
Full Star Full Star Full Star Full Star Empty Star

Highly recommend our salesperson, Jordan Acevedo. He went out of his way to make the car buying event a good experience. Can't say the same for the experience I had with the Internet people.

We loved your dealership. The sales people were very...

tdemuth414
CARS
11-17-2019
Full Star Full Star Full Star Full Star Full Star

We loved your dealership. The sales people were very friendly and knowledgeable. Gale was our primary contact and I really enjoyed working with him. Erin Canova is awesome!!! My wife said it was great to work with a dealership that had so many women on staff-she said it made her more comfortable to work with women.

Excellent Experience from an Excellent Dealership

Suomi8
CARS
11-14-2019
Full Star Full Star Full Star Full Star Full Star

I couldn't speak any higher of the team at BMW of Crystal Lake. Everyone from my salesman of Bob Miller to the managers of Heather and Dan and Finance Manager of Rich Spears did everything possible to not only find an amazing deal for me but make the whole sales process extremely comfortable, transparent, and enjoyable. They gave me not only the best deal by far but the best experience. I have visited many BMW dealerships and I can tell you without question none of them even compare to BMW of Crystal Lake. If you are in the market for a new BMW trust me when I tell you to make a trip out to Crystal Lake. You won't regret it.

"Excellent Experience from an Excellent Dealership"

Suomi8
DEALERRATER
11-14-2019
Full Star Full Star Full Star Full Star Full Star

I couldn’t speak any higher of the team at BMW of Crystal Lake. Everyone from my salesman of Bob Miller to the managers of Heather and Dan and Finance Manager of Rich Spears did everything possible to not only find an amazing deal for me but make the whole sales process extremely comfortable, transparent, and enjoyable. They gave me not only the best deal by far but the best experience. I have visited many BMW dealerships and I can tell you without question none of them even compare to BMW of Crystal Lake. If you are in the market for a new BMW trust me when I tell you to make a trip out to Crystal Lake. You won’t regret it.

"Great, personable and professional"

BWS2019
DEALERRATER
11-5-2019
Full Star Full Star Full Star Full Star Full Star

Jordan helped me out and-- being someone in sales myself, for almost 15 years-- I can tell you confidently that he is a genuine service-first salesperson. He was professional and courteous and took time to consider my needs and budget in a way that balances out the businesses needs and goals. It was an amicable experience and I'd definitely tell others to "go see Jordan" at Anderson, because he'll take care of you.

Great, personable and professional

BWS2019
CARS
11-5-2019
Full Star Full Star Full Star Full Star Full Star

Jordan helped me out and-- being someone in sales myself, for almost 15 years-- I can tell you confidently that he is a genuine service-first salesperson. He was professional and courteous and took time to consider my needs and budget in a way that balances out the businesses needs and goals. It was an amicable experience and I'd definitely tell others to "go see Jordan" at Anderson, because he'll take care of you.

"New BMW X6 "

BMWGuy
DEALERRATER
10-9-2019
Full Star Full Star Full Star Full Star Full Star

This one was a hard one to find and Michelle and Leah and Dan worked hard to put me in this SAV. I had to have certain options and BMW of Crystal Lake had it so, I was in the area and came by to check it out but had to get back home. So once I got home I called back and we put the deal together! This is my 10th BMW Auto which 7 have been brand new that I have ordered and one was European Delivery. Michelle had breakfast for us and a place all set up for our dogs to sit while getting the paperwork ready. I would recommend if your wanting a class act you should work with Michelle and Crystal Lake BMW. I love my X6 it looks nice in the stable next to my 2015 435i Coupe’ and my 1987 325i Convertible!

New BMW X6

BMWGuy
CARS
10-9-2019
Full Star Full Star Full Star Full Star Full Star

This one was a hard one to find and Michelle and Leah and Dan worked hard to put me in this SAV. I had to have certain options and BMW of Crystal Lake had it so, I was in the area and came by to check it out but had to get back home. So once I got home I called back and we put the deal together! This is my 10th BMW Auto which 7 have been brand new that I have ordered and one was European Delivery. Michelle had breakfast for us and a place all set up for our dogs to sit while getting the paperwork ready. I would recommend if your wanting a class act you should work with Michelle and Crystal Lake BMW. I love my X6 it looks nice in the stable next to my 2015 435i Coupe' and my 1987 325i Convertible!

"The sales team @ Mazda of Crystal Lake made my car buying..."

Lori
DEALERRATER
10-5-2019
Full Star Full Star Full Star Full Star Full Star

The sales team @ Mazda of Crystal Lake made my car buying process effortless. They were very communicative and understanding of my needs. I would definitely recommend them!

The sales team @ Mazda of Crystal Lake made my car buying...

Lori
CARS
10-5-2019
Full Star Full Star Full Star Full Star Full Star

The sales team @ Mazda of Crystal Lake made my car buying process effortless. They were very communicative and understanding of my needs. I would definitely recommend them!

TURNING AN UGLY SITUATION INTO A POSITIVE EXPERIENCE

Kate
CARS
10-4-2019
Full Star Full Star Full Star Full Star Empty Star

A week ago I was a very angry BMW owner. I had purchased two BMW's from Anderson in the past. I consider myself a BMW groupie because I have been driving BMW's since the 80's. I had faith that my 2007 X3 with 175,000 miles would go the distance to 300,000. This would not happen without investing thousands to correct major problems resulting in my major complaint with BMW of Crystal Lake. I was ill advised to keep my 2007. I was ready to purchase a Toyota simply because of the low maintenance. But then I spoke with Derrick thanks to the perseverance of Leah and he truly listened to my complaints. He researched the problem and his major concern was to restore my faith in the BMW product. Well done Derrick! You set me up with Heather. Heather has the skills of a professional counselor, educator and trusted advisor. She worked some magic for me. Found EXACTLY the X3 I wanted right down to the year 2017. I felt this dealership truly cared about my emotional connection to BMW and went out of their way to insure my loyalty to the product would continue. Wrapping up my experience (kudos to the finance guy) I met with Michelle. This one, like Heather, is gifted in bridging the generation gap. The patience she demonstrated "teaching" technology was unparalleled.

Super Low Pressure and Pleasant Buying Experience

luethm
CARS
10-3-2019
Full Star Full Star Full Star Full Star Full Star

We went into this dealership with some preliminary discussions via phone and Internet with Leah Ruscitti who was very helpful and informative, but our actual in-store dealings were with Bob Miller. Bob introduced himself as a very low pressure salesman and he lived up to his word. We were trading in a car and we knew what it was worth. We also knew exactly which new car we wanted (model, color, options, etc) and how much that cost. Bob and his manager Derek were very straight forward, honest and efficient with our purchasing experiencing - no waiting 45 minutes while the manager had to "figure out his deal". The car we wanted was actually at a dealership in Madison, WI but was delivered to this dealership the very next day. Everything was handled expeditiously with professionalism and courtesy. From Leah, to Bob and Derek (Gruendermann) and to Rich Spears (who handled the final paperwork) -- everyone 'bent over backwards' to make our buying experience a good one. I highly recommend this dealership.

"Super Low Pressure and Pleasant Buying Experience"

luethm
DEALERRATER
10-3-2019
Full Star Full Star Full Star Full Star Full Star

We went into this dealership with some preliminary discussions via phone and Internet with Leah Ruscitti who was very helpful and informative, but our actual in-store dealings were with Bob Miller. Bob introduced himself as a very low pressure salesman and he lived up to his word. We were trading in a car and we knew what it was worth. We also knew exactly which new car we wanted (model, color, options, etc) and how much that cost. Bob and his manager Derek were very straight forward, honest and efficient with our purchasing experiencing - no waiting 45 minutes while the manager had to "figure out his deal". The car we wanted was actually at a dealership in Madison, WI but was delivered to this dealership the very next day. Everything was handled expeditiously with professionalism and courtesy. From Leah, to Bob and Derek (Gruendermann) and to Rich Spears (who handled the final paperwork) -- everyone 'bent over backwards' to make our buying experience a good one. I highly recommend this dealership.

A great customer experience.

NPP
CARS
10-1-2019
Full Star Full Star Full Star Full Star Full Star

Michelle Canova went beyond the call of duty in providing the extra effort and her time to answer questions . She made the the purchase transaction very rewarding. She followed up with the sale and makes herself available to answer our questions about the vehicle both over the phone as well as in person.

"A great customer experience."

NPP
DEALERRATER
10-1-2019
Full Star Full Star Full Star Full Star Full Star

Michelle Canova went beyond the call of duty in providing the extra effort and her time to answer questions . She made the the purchase transaction very rewarding. She followed up with the sale and makes herself available to answer our questions about the vehicle both over the phone as well as in person.

Excellent Experience

Abby M.
CARS
9-30-2019
Full Star Full Star Full Star Full Star Full Star

Jordan was very informative. He really knew the product well and was able to answer all my questions. I did not go in looking to purchase a Mazda, but since he was so knowledgeable and helpful, I purchased this wonderful car. Excellent customer service skills! Thanks for everything Jordan!!! You Rock!!!

"Excellent Experience"

Abby M.
DEALERRATER
9-30-2019
Full Star Full Star Full Star Full Star Full Star

Jordan was very informative. He really knew the product well and was able to answer all my questions. I did not go in looking to purchase a Mazda, but since he was so knowledgeable and helpful, I purchased this wonderful car. Excellent customer service skills! Thanks for everything Jordan!!! You Rock!!!

Excellent service!!!

Andrew
CARS
9-26-2019
Full Star Full Star Full Star Full Star Full Star

Best car buying experience I have ever had! Bob and Derrick were fantastic! No pushy sales tactics just friendly service to fit your needs. They follow through on all promises

Excellent experience at the dealership

inethui
CARS
9-26-2019
Full Star Full Star Full Star Full Star Full Star

Ellen was so friendly and helpful for me to make decision on purchasing the BMW x5. I really enjoyed staying there and working with her.

"Excellent experience at the dealership"

inethui
DEALERRATER
9-26-2019
Full Star Full Star Full Star Full Star Full Star

Ellen was so friendly and helpful for me to make decision on purchasing the BMW x5. I really enjoyed staying there and working with her.

Outstanding Service and Follow Through! Best of the Best!

STC Beamer
CARS
9-25-2019
Full Star Full Star Full Star Full Star Full Star

This was the most pleasant experience I have ever had purchasing a vehicle. Bob Miller was outstanding to work with. A true Pro. Heather Lublink and Michelle Canova were outstanding to deal with. I left there with full knowledge of my new ride. These guys are unmatched in service and professionalism.

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  • Features
  • Specs
  • Warranty

Features

Features

  • Mechanical
  • Safety
  • Technology
  • Exterior
  • Interior
  • Comfort

Mechanical

Drivetrain

Axle ratio 4.62
Drive mode selector
4WD type on demand
Center differential mechanical

Brakes

Rear brake type disc
Front brake width 1.1
Rear brake diameter 11.9
Rear brake width 0.4
Front brake diameter 11.7
Emergency braking preparation
Front brake type ventilated disc
Braking assist
Electronic brakeforce distribution
ABS 4-wheel
Power brakes
Electronic parking brake auto off
Cornering brake control

Suspension

Front suspension classification independent
Rear suspension classification independent
Front struts MacPherson
Rear suspension type multi-link
Rear spring type coil
Front stabilizer bar
Rear stabilizer bar
Front spring type coil
Front suspension type lower control arms
Rear shock type twin-tube gas
Front shock type twin-tube gas

Engine

Cylinder deactivation
Battery saver
Battery maintenance-free
Alternator 100 amps

Stability and Traction

Stability control
Traction control
Hill holder control

Safety

Technology

Exterior

Interior

Comfort

Specs

Warranty

Contact Dealer

Contact Information


Dealership Information

Disclaimer

*All pricing and details are believed to be accurate, but we do not warrant or guarantee such accuracy. The prices shown above may vary from region to region, as will incentives, and are subject to change. Vehicle information is based off standard equipment and may vary from vehicle to vehicle. Call or email for complete vehicle information. All specifications, prices and equipment are subject to change without notice. Prices and payments do not include tax, titles, tags, finance charges, documentation charges, emissions testing charges, or other fees required by law, vehicle sellers or lending organizations.

Based on 2019 EPA mileage estimates, reflecting new EPA fuel economy methods beginning with 2008 models. Use for comparison purposes only. Do not compare to models before 2008. Your actual mileage will vary depending on how you drive and maintain your vehicle.

While every effort has been made to ensure display of accurate data, the vehicle listings within this website may not reflect all accurate vehicle items. Accessories and color may vary. All inventory listed is subject to prior sale. The vehicle photo displayed may be an example only. Vehicle Photos may not match exact vehicles. Please confirm vehicle price with Dealership. See Dealership for details.