Mazda of Crystal Lake
Sales: 815-455-4330
Service: 833-247-8921
Parts: 833-247-8922
360 North Illinois Route 31, Crystal Lake, IL 60014
Mazda of Crystal Lake Phone
Mazda of Crystal Lake Directions
Sales: 815-455-4330
Service: 833-247-8921
Parts: 833-247-8922
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WELCOME TO MAZDA OF CRYSTAL LAKE

SERVICE DEPARTMENT

Our Location

Mazda of Crystal Lake
360 North Illinois Route 31
Crystal Lake, IL 60014

Service: 833-247-8921
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Service Hours

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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Buy 3 Tires Get the 4th for $1

Buy 3 get the 4th for $1.00 - on select tires

Visit our tire center online or in person and get a great deal on new tires! Going on 3-1-2020 through 4-30-2020.

See service advisor for details.

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Mazda Oil Change & Tire Rotation

$10.00 OFF with coupon

Genuine Mazda oil filter. Rotate tires. Set proper tire pressure. Tire-tread inspection. Inspect cabin air filter. Inspect & adjust all fluid levels. Multi-point inspection.

Mazda only. Please present coupon when order is written. Not valid with any other coupon, offer or advertised special. Valid only at Mazda of Crystal Lake. Valid through 4/30/20

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Pick Up & Delivery

Pick up & delivery available for Mazda service

Let us know if you'd like to take advantage of our Mazda Service pickup and delivery option. We make auto easy for you!

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Mazda Pit Stop - Complimentary

Tire check - adjust pressure if needed
Wiper blade inspection - check for wear
Top off of fluids
Car wash

Mazda Service Amenities

WE KNOW YOUR MAZDA. BETTER THAN ANYONE.

Our Mazda trained technicians use Mazda Parts to provide the best possible maintenance for your vehicle. Plus, we offer competitive pricing for all of your vehicle's service needs.

Below are just some of the many amenities we offer at Mazda of Crystal Lake:

Factory Trained technicians
Factory trained service advisors
Free Wi-Fi
Shuttle rides
Comfortable waiting area
Free coffee
Pet Friendly
Loaner cars (will need to schedule)

Call 815-455-4330 to schedule your appointment or schedule online.

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Mazda Variable Discount Coupon

Save based on how much you spend!

Spend $100 to $199.99 & SAVE $7.50
Spend $200 to $299.99 & SAVE $10
Spend $300 to $399.99 & SAVE $15
Spend $400 to $499.99 & SAVE $20
Spend $500 to $599.99 & SAVE $25
Spend $600 or more & SAVE $30

Excludes tires. Must present coupon when order is written. Not valid with any other coupon, offer or advertised special Applies to Service Department purchase only. Valid only at Mazda of Crystal Lake. Valid through 4/30/20

Add to Apple Wallet
For apple Wallet.

Scan the QR Code using a scanner app on your smartphone.

Meet Our Service Staff

Service Manager Derek Cogdill
X
You can reach Derek at 815-455-4330
Service Manager
Derek Cogdill
Service Advisor Ed Rubio
X
You can reach Ed at 815-455-4330
Service Advisor
Ed Rubio
Service Advisor Rob Jacobus
X
You can reach Rob at 815-455-4330
Service Advisor
Rob Jacobus
Service Scheduler Katie Spencer
X
Call Katie at 815-455-4330
Service Scheduler
Katie Spencer

Contact Information


BMW of Crystal Lake is definitely 5 star dealership! I had a wonderful experience purchasing my new x7 at Anderson Motor Company. Heather Lublink was extremely helpful without being pushy at all. She is very professional, polite, and knows her products well! I have already recommended this...

- ggleyzer, CARS

Had a fantastic experience working with Leah and Michelle. They were both extremely helpful and made my experience there great! I would recommend working with the both of them to anyone in the market for a new or CPO BMW!

- Danielgarneata, CARS

Typically, I buy and sell my vehicles through private parties, but I was tempted to come and look at some of the used car selections at Anderson Crystal Lake. I normally cringe at what I think is the typical car dealership experience (which was reinforced at another dealership later in the day),...

- Nick Terry, CARS

Typically, I buy and sell my vehicles through private parties, but I was tempted to come and look at some of the used car selections at Anderson Crystal Lake. I normally cringe at what I think is the typical car dealership experience (which was reinforced at another dealership later in the day),...

- Nick Terry, DEALERRATER

Overall I can say it was a great experience, different than a typical car buying experience. Sales was not pushy and we were able to get to a deal in timely manner within two times back and forth pricing. Ethan was awesome from Sales and his manager Nicholas who finalized deal was good too. Leah...

- Shahid, DEALERRATER

Overall I can say it was a great experience, different than a typical car buying experience. Sales was not pushy and we were able to get to a deal in timely manner within two times back and forth pricing. Ethan was awesome from Sales and his manager Nicholas who finalized deal was good too. Leah...

- Shahid, CARS

Jim Orton did a great job finding the exact car we wanted and the sales experience was complete and efficient. It was my second purchase from this dealer.

- haasedvm, CARS

Jim Orton did a great job finding the exact car we wanted and the sales experience was complete and efficient. It was my second purchase from this dealer.

- haasedvm, DEALERRATER

Unbelievable team and extremely helpful especially Ethan Vange. They provided assistance for me the other day immediately although many people were present. Since I wasn't certain what I was looking for they went up and beyond by providing a variety of options. Providing this type of service worked...

- Icon Building Group, CARS

Unbelievable team and extremely helpful especially Ethan Vange. They provided assistance for me the other day immediately although many people were present. Since I wasn’t certain what I was looking for they went up and beyond by providing a variety of options. Providing this type of service...

- Icon Building Group, DEALERRATER

This was my first experience with Mazda, and it was a great one. The sales staff were friendly and didn't make me wait around. Jordan answered all my questions and was extremely patient and never pushy. I went into the dealership thinking I would just take a look at a CX-5 even though I knew very...

- Heather H, CARS

This was my first experience with Mazda, and it was a great one. The sales staff were friendly and didn't make me wait around. Jordan answered all my questions and was extremely patient and never pushy. I went into the dealership thinking I would just take a look at a CX-5 even though I knew very...

- Heather H, DEALERRATER

This was my 1st time I ever considered purchasing a Mazda. Everyone we dealt with was a pleasure to work with. The waiting areas and bathrooms were kept very clean

- jmeyerhoffhuggins, DEALERRATER

This was my 1st time I ever considered purchasing a Mazda. Everyone we dealt with was a pleasure to work with. The waiting areas and bathrooms were kept very clean

- jmeyerhoffhuggins, CARS

My daughter and I needed to replace our old cars. A big decision for both of us. After going to many different dealers and looking for over 6 months we chose Mazda of Crystal Lake! Jordan was knowledgeable and was able to help us finally make our decision for the CX5. Rich helped us move through...

- Donna.evans723, DEALERRATER

This was a great experience. They had the car ready to go when I arrived. Jordan the salesperson and Jim the manager were both super easy to work with. This dealer is an hour away from me but I would make the drive to shop here again.

- john, CARS

John was helpful and informative. Easy to set up appointment and was in and out in no time. Waited while car was serviced. Chatted with my new friends at Crystal Lake BMW. I have worked with John on other occasions when I have had questions about my car or when I brought it in for a car wash. Thank...

- BMWX3Luxury, CARS

John was helpful and informative. Easy to set up appointment and was in and out in no time. Waited while car was serviced. Chatted with my new friends at Crystal Lake BMW. I have worked with John on other occasions when I have had questions about my car or when I brought it in for a car wash. Thank...

- BMWX3Luxury, DEALERRATER

Michelle Canova was amazing to work with. We have twin fifteen year old boys who were excited to purchase their first car. We told Michelle what we were looking for. She found a car that checked all boxes!!! (Price/safety/color/stereo/leather/size). We truly thought we would have to give up on some...

- Safety first for young drivers., DEALERRATER

Michelle Canova was amazing to work with. We have twin fifteen year old boys who were excited to purchase their first car. We told Michelle what we were looking for. She found a car that checked all boxes!!! (Price/safety/color/stereo/leather/size). We truly thought we would have to give up on some...

- Safety first for young drivers., CARS

We were referred to Michelle from a work colleague and are we thankful for that! Michelle totally made us feel part of the Anderson BMW family and laid the foundation for a long-term relationship. There was no high pressure sales push, she listened to what we wanted and showed us multiple options...

- jwaack0, CARS

We were referred to Michelle from a work colleague and are we thankful for that! Michelle totally made us feel part of the Anderson BMW family and laid the foundation for a long-term relationship. There was no high pressure sales push, she listened to what we wanted and showed us multiple options...

- jwaack0, DEALERRATER

After searching for about 8 months to find the perfect car for me, Mazda was the best choice. Jordan was very helpful and knowledgeable about the CX-5. Everyone was friendly and welcoming!

- kaseymanecke, CARS

After searching for about 8 months to find the perfect car for me, Mazda was the best choice. Jordan was very helpful and knowledgeable about the CX-5. Everyone was friendly and welcoming!

- kaseymanecke, DEALERRATER

My daughter and I needed to replace our old cars. A big decision for both of us. After going to many different dealers and looking for over 6 months we chose Mazda of Crystal Lake! Jordan was knowledgeable and was able to help us finally make our decision for the CX5. Rich helped us move through...

- Donna.evans723, CARS

The sales staff knew their product well. They answered all our questions thoroughly. The car was detailed and looked impeccable at delivery. All staff were friendly and professional.

- Hreiva, CARS

Love working with a smaller dealership... makes you feel that they want to work with you to get best deal... and I do feel I received the best deal I could get anywhere

- NET Foodman, CARS

Heather, Taylor, Bob, and Rich were very helpful with the deal on a X3. I recommend going to Crystal Lake BMW. They are no pressure sales and will are very informative and helpful.

- TaylorBunker, CARS

Heather, Taylor, Bob, and Rich were very helpful with the deal on a X3. I recommend going to Crystal Lake BMW. They are no pressure sales and will are very informative and helpful.

- TaylorBunker, DEALERRATER

Bob Miller along with the rest of the team was great to work with. They helped us make a purchase and special order for the exact vehicle we needed.

- julieBMW, CARS

Have never had a dealership/salesman work so hard for me. Gale Erken sincerly understood my concerns, wants and worked very hard to take care of me. I would recommend Gale with absolutely no reservation.

- Lanson5, CARS

All interactions were positive. I needed a quick replacement for my 1998 Volvo S70, and had a BMW X1 on my mind. They had a nice 2016 model available, certified (so I got benefit of keeping the warranty through the original end date). Rich: great financing options, no high pressure for the options....

- Greg, CARS

All interactions were positive. I needed a quick replacement for my 1998 Volvo S70, and had a BMW X1 on my mind. They had a nice 2016 model available, certified (so I got benefit of keeping the warranty through the original end date). Rich: great financing options, no high pressure for the options....

- Greg, DEALERRATER

Pleasant no nonsense experience. Just what I was looking for. Ellen was patient and engaging. Thank you! I would recommend your dealership to anyone in the market for a quality car from a quality dealership.

- Awickert, CARS

Pleasant no nonsense experience. Just what I was looking for. Ellen was patient and engaging. Thank you! I would recommend your dealership to anyone in the market for a quality car from a quality dealership.

- Awickert, DEALERRATER

We had a great experience at this dealer. Our sales person James was so helpful and knowledgeable. This is our first Mazda and we love it!

- Chirogirlgirl, CARS

We had a great experience at this dealer. Our sales person James was so helpful and knowledgeable. This is our first Mazda and we love it!

- Chirogirlgirl, DEALERRATER

This is my seventh BMW purchase from Anderson Motors. They have always taken very good care of me, and I know many of the people who are there and they are always friendly. To trade in my X3 for a new X3.

- drjohn, CARS

I was truly satisfied and impressed with my experience at BMW and Mazda of Crystal Lake. Michelle was wonderful in helping me to find a car I was happy with and taking time to go over all the features. The process was made very easy for the buyer...no hassle. The dealership also did a great job...

- Miranda, DEALERRATER

I was truly satisfied and impressed with my experience at BMW and Mazda of Crystal Lake. Michelle was wonderful in helping me to find a car I was happy with and taking time to go over all the features. The process was made very easy for the buyer...no hassle. The dealership also did a great job...

- Miranda, CARS

Jordan was amazing! Very patient with me and not pushy at all! He really cares about the needs of his customers!! Thanks to Jordan, Jim and the whole Mazda team for making my car buying experience awesome!! I love my new Mazda!!

- Denise, CARS

Jordan was amazing! Very patient with me and not pushy at all! He really cares about the needs of his customers!! Thanks to Jordan, Jim and the whole Mazda team for making my car buying experience awesome!! I love my new Mazda!!

- Denise, DEALERRATER

Outstanding service, from my first step in to show room to the delivery. I would recommend Anderson BMW to everyone! Wishing all a successful 2020.

- pjg5154, CARS

The buying experience was non-pressured and Ellen listened to what I was looking for. We were able to identify the perfect vehicle and at a reasonable price. Everything promised was delivered.

- niemasz, CARS

The buying experience was non-pressured and Ellen listened to what I was looking for. We were able to identify the perfect vehicle and at a reasonable price. Everything promised was delivered.

- niemasz, DEALERRATER

very helpful and great customer service made the process very smooth, Ellen helped us in finding the car we wanted and she was very helpful and professional in helping, making the process smooth and prompt, made it very comfortable. Would definitely recommend anyone to seek her.

- daqil, DEALERRATER

very helpful and great customer service made the process very smooth, Ellen helped us in finding the car we wanted and she was very helpful and professional in helping, making the process smooth and prompt, made it very comfortable. Would definitely recommend anyone to seek her.

- daqil, CARS

Great customer service made the buying process easy and hassle free. Helped get me an awesome finance deal! Definitely the best dealership I’ve worked with!

- ryanwold9, DEALERRATER

Great customer service made the buying process easy and hassle free. Helped get me an awesome finance deal! Definitely the best dealership I've worked with!

- ryanwold9, CARS

The whole staff was excellent, friendly and very accommodating. They even surprised me with my luxcare package for interior protection. Right away. I lease. So I evaluate the dealership as much as I consider the car.

- Rebecca, DEALERRATER
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