Mazda of Crystal Lake
Sales: 815-455-4330
Service: 833-247-8921
Parts: 833-247-8922
360 North Illinois Route 31, Crystal Lake, IL 60014
Mazda of Crystal Lake Phone
Mazda of Crystal Lake Directions
Sales: 815-455-4330
Service: 833-247-8921
Parts: 833-247-8922
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WELCOME TO MAZDA OF CRYSTAL LAKE

Testimonials

CARS
ggleyzer
Full Star Full Star Full Star Full Star Full Star
4-1-2020
BMW of Crystal Lake is definitely 5 star dealership! I...

BMW of Crystal Lake is definitely 5 star dealership! I had a wonderful experience purchasing my new x7 at Anderson Motor Company. Heather Lublink was extremely helpful without being pushy at all. She is very professional, polite, and knows her products well! I have already recommended this dealership to a friend in the market for a new BMW, and I certainly will go back myself in the future.

CARS
Danielgarneata
Full Star Full Star Full Star Full Star Full Star
3-17-2020
Had a fantastic experience working with Leah and...

Had a fantastic experience working with Leah and Michelle. They were both extremely helpful and made my experience there great! I would recommend working with the both of them to anyone in the market for a new or CPO BMW!

CARS
Nick Terry
Full Star Full Star Full Star Full Star Full Star
3-16-2020
Ethan sets the bar for a positive dealership experience

Typically, I buy and sell my vehicles through private parties, but I was tempted to come and look at some of the used car selections at Anderson Crystal Lake. I normally cringe at what I think is the typical car dealership experience (which was reinforced at another dealership later in the day), but was pleasantly surprised at the helpfulness displayed by Ethan Vange. Ethan expertly guided us through the car-buying process. While test driving the vehicles, he explained most of the bells and whistles, yet wasn't shy to admit ignorance if he didn't know something. He quickly researched or made note to get me accurate information back at the dealership. I was also impressed at his ability to simplify and clarify the finance portion of the conversation. While we did not end up purchasing that day, Ethan offered to keep a watchful eye out for the particular make and model for which I've been searching. I've been encouraged to not give up on the idea of buying from a dealership thanks to the honesty, helpfulness, and professionalism exhibited by Ethan.

DEALERRATER
Nick Terry
Full Star Full Star Full Star Full Star Full Star
3-16-2020
Ethan sets the bar for a positive dealership experience

Typically, I buy and sell my vehicles through private parties, but I was tempted to come and look at some of the used car selections at Anderson Crystal Lake. I normally cringe at what I think is the typical car dealership experience (which was reinforced at another dealership later in the day), but was pleasantly surprised at the helpfulness displayed by Ethan Vange. Ethan expertly guided us through the car-buying process. While test driving the vehicles, he explained most of the bells and whistles, yet wasn't shy to admit ignorance if he didn't know something. He quickly researched or made note to get me accurate information back at the dealership. I was also impressed at his ability to simplify and clarify the finance portion of the conversation. While we did not end up purchasing that day, Ethan offered to keep a watchful eye out for the particular make and model for which I've been searching. I've been encouraged to not give up on the idea of buying from a dealership thanks to the honesty, helpfulness, and professionalism exhibited by Ethan.

DEALERRATER
Shahid
Full Star Full Star Full Star Full Star Empty Star
3-16-2020
Overall I can say it was a great experience, different...

Overall I can say it was a great experience, different than a typical car buying experience. Sales was not pushy and we were able to get to a deal in timely manner within two times back and forth pricing. Ethan was awesome from Sales and his manager Nicholas who finalized deal was good too. Leah from online team was great in communicating all along. Rich from finance was good in getting papers done efficiently. However being small dealership with one finance guy, we had to wait a lot for our turn. One minor gripe - I requested to get tires exchanged from my trade-in to the Cx-9 I bought after our initial deal and before official paper signups but was told that can not be done. In my opinion that could have been easily accommodated for an overall fine experience. It dampened little bit.

CARS
Shahid
Full Star Full Star Full Star Full Star Empty Star
3-15-2020
Overall I can say it was a great experience, different...

Overall I can say it was a great experience, different than a typical car buying experience. Sales was not pushy and we were able to get to a deal in timely manner within two times back and forth pricing. Ethan was awesome from Sales and his manager Nicholas who finalized deal was good too. Leah from online team was great in communicating all along. Rich from finance was good in getting papers done efficiently. However being small dealership with one finance guy, we had to wait a lot for our turn. One minor gripe - I requested to get tires exchanged from my trade-in to the Cx-9 I bought after our initial deal and before official paper signups but was told that can not be done. In my opinion that could have been easily accommodated for an overall fine experience. It dampened little bit.

CARS
haasedvm
Full Star Full Star Full Star Full Star Full Star
3-12-2020
Great service, nice people.

Jim Orton did a great job finding the exact car we wanted and the sales experience was complete and efficient. It was my second purchase from this dealer.

DEALERRATER
haasedvm
Full Star Full Star Full Star Full Star Full Star
3-12-2020
Great service, nice people.

Jim Orton did a great job finding the exact car we wanted and the sales experience was complete and efficient. It was my second purchase from this dealer.

CARS
Icon Building Group
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Unbelievable team and extremely helpful especially Ethan...

Unbelievable team and extremely helpful especially Ethan Vange. They provided assistance for me the other day immediately although many people were present. Since I wasn't certain what I was looking for they went up and beyond by providing a variety of options. Providing this type of service worked in their favor since I ended up buying 2 vehicles. You can tell it starts from the top and that you can count on the entire Anderson Team to be extremely professional if it's trading in, purchasing, financing, and service. To date I have bought 6 vehicles and will definitely be back for my 7th in the near future. Thanks Again

DEALERRATER
Icon Building Group
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Unbelievable team and extremely helpful especially Ethan...

Unbelievable team and extremely helpful especially Ethan Vange. They provided assistance for me the other day immediately although many people were present. Since I wasn’t certain what I was looking for they went up and beyond by providing a variety of options. Providing this type of service worked in their favor since I ended up buying 2 vehicles. You can tell it starts from the top and that you can count on the entire Anderson Team to be extremely professional if it’s trading in, purchasing, financing, and service. To date I have bought 6 vehicles and will definitely be back for my 7th in the near future. Thanks Again

CARS
Heather H
Full Star Full Star Full Star Full Star Full Star
3-10-2020
Quick and Easy Purchase

This was my first experience with Mazda, and it was a great one. The sales staff were friendly and didn't make me wait around. Jordan answered all my questions and was extremely patient and never pushy. I went into the dealership thinking I would just take a look at a CX-5 even though I knew very little about it, and two days later, I had a new car. The experience was easy and painless thanks to the great staff at Anderson.

DEALERRATER
Heather H
Full Star Full Star Full Star Full Star Full Star
3-10-2020
Quick and Easy Purchase

This was my first experience with Mazda, and it was a great one. The sales staff were friendly and didn't make me wait around. Jordan answered all my questions and was extremely patient and never pushy. I went into the dealership thinking I would just take a look at a CX-5 even though I knew very little about it, and two days later, I had a new car. The experience was easy and painless thanks to the great staff at Anderson.

DEALERRATER
jmeyerhoffhuggins
Full Star Full Star Full Star Full Star Full Star
3-4-2020
This was my 1st time I ever considered purchasing a...

This was my 1st time I ever considered purchasing a Mazda. Everyone we dealt with was a pleasure to work with. The waiting areas and bathrooms were kept very clean

CARS
jmeyerhoffhuggins
Full Star Full Star Full Star Full Star Full Star
3-1-2020
This was my 1st time I ever considered purchasing a...

This was my 1st time I ever considered purchasing a Mazda. Everyone we dealt with was a pleasure to work with. The waiting areas and bathrooms were kept very clean

DEALERRATER
Donna.evans723
Full Star Full Star Full Star Full Star Full Star
2-29-2020
My daughter and I needed to replace our old cars. A big...

My daughter and I needed to replace our old cars. A big decision for both of us. After going to many different dealers and looking for over 6 months we chose Mazda of Crystal Lake! Jordan was knowledgeable and was able to help us finally make our decision for the CX5. Rich helped us move through the financial paperwork easily. We are both very happy with our new cars! Recommend highly.

CARS
john
Full Star Full Star Full Star Full Star Full Star
2-28-2020
This was a great experience. They had the car ready to go...

This was a great experience. They had the car ready to go when I arrived. Jordan the salesperson and Jim the manager were both super easy to work with. This dealer is an hour away from me but I would make the drive to shop here again.

CARS
BMWX3Luxury
Full Star Full Star Full Star Full Star Full Star
2-25-2020
First Service Visit for 2019 X3

John was helpful and informative. Easy to set up appointment and was in and out in no time. Waited while car was serviced. Chatted with my new friends at Crystal Lake BMW. I have worked with John on other occasions when I have had questions about my car or when I brought it in for a car wash. Thank you John.

DEALERRATER
BMWX3Luxury
Full Star Full Star Full Star Full Star Full Star
2-25-2020
First Service Visit for 2019 X3

John was helpful and informative. Easy to set up appointment and was in and out in no time. Waited while car was serviced. Chatted with my new friends at Crystal Lake BMW. I have worked with John on other occasions when I have had questions about my car or when I brought it in for a car wash. Thank you John.

DEALERRATER
Safety first for young drivers.
Full Star Full Star Full Star Full Star Full Star
2-22-2020
Michelle Canova was amazing to work with. We have twin...

Michelle Canova was amazing to work with. We have twin fifteen year old boys who were excited to purchase their first car. We told Michelle what we were looking for. She found a car that checked all boxes!!! (Price/safety/color/stereo/leather/size). We truly thought we would have to give up on some of the features. She nailed it selling us a Mazda 2016 CX5. Her sales style is so genuine. She made the day really special for the kids, treating them like adult car buyers. Can’t wait to work with her again when we’re ready for our next car purchase. LOVED HER!!!!!

CARS
Safety first for young drivers.
Full Star Full Star Full Star Full Star Full Star
2-22-2020
Michelle Canova was amazing to work with. We have twin...

Michelle Canova was amazing to work with. We have twin fifteen year old boys who were excited to purchase their first car. We told Michelle what we were looking for. She found a car that checked all boxes!!! (Price/safety/color/stereo/leather/size). We truly thought we would have to give up on some of the features. She nailed it selling us a Mazda 2016 CX5. Her sales style is so genuine. She made the day really special for the kids, treating them like adult car buyers. Can't wait to work with her again when we're ready for our next car purchase. LOVED HER!!!!!

CARS
jwaack0
Full Star Full Star Full Star Full Star Full Star
2-21-2020
Incredible experience

We were referred to Michelle from a work colleague and are we thankful for that! Michelle totally made us feel part of the Anderson BMW family and laid the foundation for a long-term relationship. There was no high pressure sales push, she listened to what we wanted and showed us multiple options in the comfort of the heated building. We were able to come to our own decision to buy, and be comfortable with that decision. Heather made the deal fit within our budget and was very fun to deal with, yes, I said fun buying a car! Rich made the paperwork quick and painless. The best car buying experience ever! And we LOVE the X1!!

DEALERRATER
jwaack0
Full Star Full Star Full Star Full Star Full Star
2-21-2020
Incredible experience

We were referred to Michelle from a work colleague and are we thankful for that! Michelle totally made us feel part of the Anderson BMW family and laid the foundation for a long-term relationship. There was no high pressure sales push, she listened to what we wanted and showed us multiple options in the comfort of the heated building. We were able to come to our own decision to buy, and be comfortable with that decision. Heather made the deal fit within our budget and was very fun to deal with, yes, I said fun buying a car! Rich made the paperwork quick and painless. The best car buying experience ever! And we LOVE the X1!!

CARS
kaseymanecke
Full Star Full Star Full Star Full Star Full Star
2-20-2020
After searching for about 8 months to find the perfect...

After searching for about 8 months to find the perfect car for me, Mazda was the best choice. Jordan was very helpful and knowledgeable about the CX-5. Everyone was friendly and welcoming!

DEALERRATER
kaseymanecke
Full Star Full Star Full Star Full Star Full Star
2-20-2020
After searching for about 8 months to find the perfect...

After searching for about 8 months to find the perfect car for me, Mazda was the best choice. Jordan was very helpful and knowledgeable about the CX-5. Everyone was friendly and welcoming!

CARS
Donna.evans723
Full Star Full Star Full Star Full Star Full Star
2-19-2020
My daughter and I needed to replace our old cars. A big...

My daughter and I needed to replace our old cars. A big decision for both of us. After going to many different dealers and looking for over 6 months we chose Mazda of Crystal Lake! Jordan was knowledgeable and was able to help us finally make our decision for the CX5. Rich helped us move through the financial paperwork easily. We are both very happy with our new cars! Recommend highly.

CARS
Hreiva
Full Star Full Star Full Star Full Star Full Star
2-15-2020
The sales staff knew their product well. They answered...

The sales staff knew their product well. They answered all our questions thoroughly. The car was detailed and looked impeccable at delivery. All staff were friendly and professional.

CARS
NET Foodman
Full Star Full Star Full Star Full Star Full Star
2-14-2020
Love working with a smaller dealership... makes you feel...

Love working with a smaller dealership... makes you feel that they want to work with you to get best deal... and I do feel I received the best deal I could get anywhere

CARS
TaylorBunker
Full Star Full Star Full Star Full Star Full Star
2-14-2020
Heather, Taylor, Bob, and Rich were very helpful with the...

Heather, Taylor, Bob, and Rich were very helpful with the deal on a X3. I recommend going to Crystal Lake BMW. They are no pressure sales and will are very informative and helpful.

DEALERRATER
TaylorBunker
Full Star Full Star Full Star Full Star Full Star
2-14-2020
Heather, Taylor, Bob, and Rich were very helpful with the...

Heather, Taylor, Bob, and Rich were very helpful with the deal on a X3. I recommend going to Crystal Lake BMW. They are no pressure sales and will are very informative and helpful.

CARS
julieBMW
Full Star Full Star Full Star Full Star Full Star
2-9-2020
BMW X5 order

Bob Miller along with the rest of the team was great to work with. They helped us make a purchase and special order for the exact vehicle we needed.

CARS
Lanson5
Full Star Full Star Full Star Full Star Empty Star
2-2-2020
Have never had a dealership/salesman work so hard for me....

Have never had a dealership/salesman work so hard for me. Gale Erken sincerly understood my concerns, wants and worked very hard to take care of me. I would recommend Gale with absolutely no reservation.

CARS
Greg
Full Star Full Star Full Star Full Star Full Star
1-21-2020
So easy, no high pressure, very professional

All interactions were positive. I needed a quick replacement for my 1998 Volvo S70, and had a BMW X1 on my mind. They had a nice 2016 model available, certified (so I got benefit of keeping the warranty through the original end date). Rich: great financing options, no high pressure for the options. Michelle: highly professional, personable, well informed regarding the product and service, no high pressure. I am very satisfied.

DEALERRATER
Greg
Full Star Full Star Full Star Full Star Full Star
1-21-2020
So easy, no high pressure, very professional

All interactions were positive. I needed a quick replacement for my 1998 Volvo S70, and had a BMW X1 on my mind. They had a nice 2016 model available, certified (so I got benefit of keeping the warranty through the original end date). Rich: great financing options, no high pressure for the options. Michelle: highly professional, personable, well informed regarding the product and service, no high pressure. I am very satisfied.

CARS
Awickert
Full Star Full Star Full Star Full Star Full Star
1-15-2020
Pleasant no nonsense experience. Just what I was looking...

Pleasant no nonsense experience. Just what I was looking for. Ellen was patient and engaging. Thank you! I would recommend your dealership to anyone in the market for a quality car from a quality dealership.

DEALERRATER
Awickert
Full Star Full Star Full Star Full Star Full Star
1-15-2020
Pleasant no nonsense experience. Just what I was looking...

Pleasant no nonsense experience. Just what I was looking for. Ellen was patient and engaging. Thank you! I would recommend your dealership to anyone in the market for a quality car from a quality dealership.

CARS
Chirogirlgirl
Full Star Full Star Full Star Full Star Full Star
1-14-2020
We had a great experience at this dealer. Our sales...

We had a great experience at this dealer. Our sales person James was so helpful and knowledgeable. This is our first Mazda and we love it!

DEALERRATER
Chirogirlgirl
Full Star Full Star Full Star Full Star Full Star
1-14-2020
We had a great experience at this dealer. Our sales...

We had a great experience at this dealer. Our sales person James was so helpful and knowledgeable. This is our first Mazda and we love it!

CARS
drjohn
Full Star Full Star Full Star Full Star Full Star
1-10-2020
This is my seventh BMW purchase from Anderson Motors....

This is my seventh BMW purchase from Anderson Motors. They have always taken very good care of me, and I know many of the people who are there and they are always friendly. To trade in my X3 for a new X3.

DEALERRATER
Miranda
Full Star Full Star Full Star Full Star Full Star
1-7-2020
I was truly satisfied and impressed with my experience at...

I was truly satisfied and impressed with my experience at BMW and Mazda of Crystal Lake. Michelle was wonderful in helping me to find a car I was happy with and taking time to go over all the features. The process was made very easy for the buyer...no hassle. The dealership also did a great job with making the experience special for the buyer by creating a “Congrats on your new car” sign, which I enjoyed. I had a very wonderful experience. I was also introduced to multiple members of the team and made to feel very comfortable. 5 star rating all the way!!!

CARS
Miranda
Full Star Full Star Full Star Full Star Full Star
1-7-2020
I was truly satisfied and impressed with my experience at...

I was truly satisfied and impressed with my experience at BMW and Mazda of Crystal Lake. Michelle was wonderful in helping me to find a car I was happy with and taking time to go over all the features. The process was made very easy for the buyer...no hassle. The dealership also did a great job with making the experience special for the buyer by creating a "Congrats on your new car" sign, which I enjoyed. I had a very wonderful experience. I was also introduced to multiple members of the team and made to feel very comfortable. 5 star rating all the way!!!

CARS
Denise
Full Star Full Star Full Star Full Star Full Star
1-5-2020
Jordan was amazing! Very patient with me and not pushy at...

Jordan was amazing! Very patient with me and not pushy at all! He really cares about the needs of his customers!! Thanks to Jordan, Jim and the whole Mazda team for making my car buying experience awesome!! I love my new Mazda!!

DEALERRATER
Denise
Full Star Full Star Full Star Full Star Full Star
1-5-2020
Jordan was amazing! Very patient with me and not pushy at...

Jordan was amazing! Very patient with me and not pushy at all! He really cares about the needs of his customers!! Thanks to Jordan, Jim and the whole Mazda team for making my car buying experience awesome!! I love my new Mazda!!

CARS
pjg5154
Full Star Full Star Full Star Full Star Full Star
1-1-2020
Outstanding service, from my first step in to show room...

Outstanding service, from my first step in to show room to the delivery. I would recommend Anderson BMW to everyone! Wishing all a successful 2020.

CARS
niemasz
Full Star Full Star Full Star Full Star Full Star
12-31-2019
Great Service

The buying experience was non-pressured and Ellen listened to what I was looking for. We were able to identify the perfect vehicle and at a reasonable price. Everything promised was delivered.

DEALERRATER
niemasz
Full Star Full Star Full Star Full Star Full Star
12-31-2019
Great Service

The buying experience was non-pressured and Ellen listened to what I was looking for. We were able to identify the perfect vehicle and at a reasonable price. Everything promised was delivered.

DEALERRATER
daqil
Full Star Full Star Full Star Full Star Full Star
12-28-2019
very helpful!

very helpful and great customer service made the process very smooth, Ellen helped us in finding the car we wanted and she was very helpful and professional in helping, making the process smooth and prompt, made it very comfortable. Would definitely recommend anyone to seek her.

CARS
daqil
Full Star Full Star Full Star Full Star Full Star
12-28-2019
very helpful!

very helpful and great customer service made the process very smooth, Ellen helped us in finding the car we wanted and she was very helpful and professional in helping, making the process smooth and prompt, made it very comfortable. Would definitely recommend anyone to seek her.

DEALERRATER
ryanwold9
Full Star Full Star Full Star Full Star Full Star
12-25-2019
Great customer service made the buying process easy and...

Great customer service made the buying process easy and hassle free. Helped get me an awesome finance deal! Definitely the best dealership I’ve worked with!

CARS
ryanwold9
Full Star Full Star Full Star Full Star Full Star
12-24-2019
Great customer service made the buying process easy and...

Great customer service made the buying process easy and hassle free. Helped get me an awesome finance deal! Definitely the best dealership I've worked with!

DEALERRATER
Rebecca
Full Star Full Star Full Star Full Star Full Star
12-24-2019
The whole staff was excellent, friendly and very...

The whole staff was excellent, friendly and very accommodating. They even surprised me with my luxcare package for interior protection. Right away. I lease. So I evaluate the dealership as much as I consider the car.